| You can delete any *.tmp files in that directory if it will let you. You don't need them.
My bet is that you may have problems deleting it. May say it's in use.
If so drop to the cmd prompt end execute the following commands:
cd\
cd \Documents and Settings\Cust\Local Settings\Temp
del *.tmp
If it doesn't let you delete it (access denied)
try reattributing the file:
cd\
cd \Documents and Settings\Cust\Local Settings\Temp
attrib -r -s -h isp11.tmp
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"They who would give up an essential liberty for temporary security, deserve neither liberty or security"
Benjamin Franklin
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