Wow, I thinks thats a first. Being called a company man
I was not trying to convience you of anything. I spoke fact. Also keep in mind that some of the "Traveling Tech's" you speak of get laughed at as well (not all, as some are very very sharp) when I have to finish a job that they can't figure out or leave unfinished. I am not an expert in medical devices so I do not know if there is better equipment in any peticular field. I would say some of our smaller devices are behind in technology but the major stuff I know is either up to todays standards or in the process of being that way.
I do not deal with Patients or their families so I do not know what goes on out on the floors. Like I have said I make no excuses. Even if we had the worst personal care in the world, I wouldn't be able to stand up to the argument. I just don't know as It has been years since I have had any personal experience (God has helped me).
What I see is patients complained that we didn't have enough room for top notch ICU care. The company agreed and now we are adding on to the building to make room for new Cath Lab and New ICU. Not everything falls on deaf ears, and you can never please everyone. The Sleep lab was too small as people complained, so we made room for it. I don't know what else could be done, you damned if you do and damned if you don't it seems.
Ileagals most often do not pay their bills which has to be written off as a loss. The amount is, well shocking. I have seen made up names, addresses, contact information, next of kin, you name it. If they would just pay their bills, we could afford better health care professional, equipment and workers.
People in need of emergency care can not be denied even though an average people can tell Jose XXXXXXez probably doesn't live at the corner of 14th and wyatt earp and their next of kin is probably not Jane Doe or Mary Smith. You can't turn them away, so everyone out here is working for free on the patients and all the meds and materials will never be paid for.