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We were seated and the guy who seated us (maybe the owner/manager) told us they were shorthanded so our service might take awhile. (an understatement)
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Almost the same here for us. We could see the writing on the wall, so after a long time for the drinks and would have been much longer for the food order, we walked out on them. Told them to cancel the order. We would go elsewhere.
This location may be cursed. Have always received poor service at this location no matter what or who the management.