| That sort of thing happened to me in Cimarron a loooong time ago. Except it was phone service. The good folks at the phone company changed billing systems. We quit getting bills. We were a struggling young family and I had just had my first back surgery. Ya think we missed it? No, sirree. We were just glad to have the cash to cover the bills we DID get. They shut our phone off one day, with no notice. Finally got in touch with somebody AFTER I repeatedly called from the neighbors to talk to manager-type people and ended up sending a letter to the KCC. I just laid it all on the line. Yep, we didn't pay, but neither were we billed. KCC sent them a nice little note. Turns out the new billing had a different address for us (even though we'd lived there 6 years). Not my fault. I left my complaint at the KCC until they finally waived the reconnect fee. Then I wrote the KCC back and cancelled my complaint.
__________________ When the goin' gets tough, the tough go shopping!  |