| I ate at Applebees the other day myself with some company from out of town. I have had bad experiences there before, but I do not beleive that should make me " never eat there again". My experience the other day was because of the Hostess woman that greets you when you walk in the door. It is my opinion that particular person needs to be perky, friendly, and considerate. If for some reason this person is having a bad day, management should replace her with someone else for the day.
The place was busy, but Ive seen worse. When she went to seat us at one of the 2 person tables we asked if we could please wait until the end table was cleaned off for a little bit more room. She was quite huffy about it while she cleaned off the other table. We asked nice.. and didnt mind waiting, until the attitude showed up. AFter that I noticed the entire time we were there waiting on our salads (45 minute wait), that the woman that seated us was standing up in her hostess spot EATING! Isnt that what breaks are for??? Then I got to watch her picking her teeth while she was getting out menus to new customers. When I go out to eat I do NOT want to see that.
I do not believe that my experience this time or other times if because of "Applebees" itself, it is because of the poor help they have. I do expect good service when i go out to eat. Polite wait staff, good food, drinks refilled without me asking. I do not beleive that is too much to expect. In return I do tip according to the great service I receive or in this case the service I do not receive. It is too bad that a few people have to give Applebees a bad name.
Of course Ill go back. Ill hope they got a clue about their help. Im sure there are people out there that want jobs and can do a great job. Those that do not do a great job for Applebees need to be weeded out so they can move on to something else, hopefully NOT something with the public.  |