| Tee.......hopefully that happened while the owners or top management wasn't there. There's no excuse for that. Fries are pretty cheap - they could top off the ff envelope and make a whole bunch of people happy...if they were hot and fresh. Either that or the management hasn't made the staff aware that if a customer walks away unhappy, he doesn't likely come back. And if too many walk away like that, their jobs aren't worth the paper their checks are printed on. Why do some people think it's brainless to open a new retail outlet? Don't they realize service sells? And if a customer buys once, he'll come back if the product and the service are good? There's no place for mediocre product or service in a smallish town like Dodge.
__________________ When the goin' gets tough, the tough go shopping!  |