Dialup modem swap question

[lurker]

A good friend's confusser is on dialup (Pioneer) and his speeds are somewhere between nonexistent and barely-there. Without any adware devices (and a failed attempt at downloading one), I can't sweep it for junk; so I thought I could swap one dialup modem with another. His XP o-s recognized it but it won't work.

What would you do?

[Tee]

What are the symptoms?

You said his OS recognized it. Does it attempt to dial?

Are you able to query the modem? go to phone and modems in the control panel, modems tab, select the modem properties, go to diagnostics tab, then choose query. Look over the query results. Does it appear to return the correct model number?

Also, is this internal or external? What model?

Have you tried using a standard modem driver? If this works then your driver is wrong. If it doesn't you have a connectivity (external) issue or a bad modem.

External modems: Have you tried a different cable?

Have you tried issuing a manual command at the command line prompt?
echo atdt2251111 > com1
echo=repeats your typed command
atdt=dial this number
2251111<-replace this with a real phone number
> =send output to...
com1 <--change this to the com port assigned to the modem
If you hear it dial then it is an OS or driver issue. if not, something else may be taking the resources for that com port or using the same IRQ.


If you still can't get it to work and want a good modem, see my USRobotics in the classifieds section. It has every feature available. Not all 56k's are the same. Error correction and compression schemes can make a BIG difference in throughput. I am negotiable.

[lurker]

Originally Posted by Tee

What are the symptoms?

You said his OS recognized it. Does it attempt to dial? Yes

Are you able to query the modem? go to phone and modems in the control panel, modems tab, select the modem properties, go to diagnostics tab, then choose query. Look over the query results. Does it appear to return the correct model number? More than likely NOT. Make new connection doesn't recognize the make/model.

Also, is this internal or external? Int.What model? Not sure but it came out of a Gateway box.

Have you tried using a standard modem driver? No.If this works then your driver is wrong. If it doesn't you have a connectivity (external) issue or a bad modem.

External modems: Have you tried a different cable? Dialtone is clean.

Have you tried issuing a manual command at the command line prompt? No, and here is where I fall off the planet...
echo atdt2251111 > com1
echo=repeats your typed command
atdt=dial this number
2251111<-replace this with a real phone number
> =send output to...
com1 <--change this to the com port assigned to the modem
If you hear it dial then it is an OS or driver issue. if not, something else may be taking the resources for that com port or using the same IRQ.


If you still can't get it to work and want a good modem, see my USRobotics in the classifieds section. It has every feature available. Not all 56k's are the same. Error correction and compression schemes can make a BIG difference in throughput. I am negotiable.

I'll make another attempt at it tomorrow... maybe..