cartridges stalling

[OLDHAG]

Can or will some one help me with my printer? I have a Lexark X6100 series. It's a printer, scanner.copier, fax machine. For about a week now it has been stalling about half way through and job I'm trying to print. The message comes up " cartridge stall " I have done everything my book told me to check and even put in new cartridges and it even stalled on the test alignment page. HELP PLEASE.

[Zeb]

If the printer carrier is slamming into the side of the printer, please try the following: Make sure Encoder strip is not bent.

Disconnect the power supply from the back of the printer.
Open the front cover of the printer where the cartridges are located.
Look for two black bands that span from left to right (they should have one serrated side and one smooth side). Just above the black bands there is a transparent strip, this strip is called the Encoder strip.
Flick this strip lightly with your finger to make sure that it is running smoothly from left to right. You may need to do this two or three times. Caution: Do not pull the strip!
Close the front cover of the printer and reconnect the power supply.
If the problem persists, you may need to contact Lexmark Technical Support.


or

Error: "Carrier Stall" ID:470





To check the cartridge carrier:

Unplug the printer.
Move the cartridges to the left by hand and then take them out.
Try to print without the cartridges in the carrier. Do you still receive a Carrier Stall error message?
If not, put the cartridges back into the carrier and snap them in at the back. The message should no longer appear.
If the power light on the printer is not blinking, the error message may be caused by a communication error. Do the following:

Remove any other devices attached to the USB/LPT port.
Uninstall the Lexmark printer.
Connect the printer directly to the PC and ensure that power is being supplied to the printer.
Reinstall the printer.

[OLDHAG]

Thanks for the help Jeb. Tried everything you said and nothing worked. Called company and they will take a look at it. It's still under warrenty. Again thanks for your help.

[Zeb]

Good luck with that