GameStop - Don't Stop There!

[bgrill]

Originally Posted by wordsmythe

Here's the link to GameStop's customer feedback site.

https://websurveyor.net/wsb.dll/87069/GameStop.htm


Ah but you have to have a receipt.

I think she had the receipt, that was some of the run around.

[jeezeweeze]

Originally Posted by wordsmythe

What are the numbers to call?

You might get ans answer if they start getting calls from a lot of people telling them they aren't going to be doing business with them until this is resolved. Oh and callers should mention that they will be encouraging others to do the same thing.

Hell yeah....I will call from Ky
They don't want to get DB members mad.................LOL

[grlddg]

District Manager - Curtis (The one who hasn't returned my calls/messages)
785-272-7457
Customer Service:
800-883-8895

Good luck if you try calling!

[jeezeweeze]

Found this for you.....you are right....800 number is a loooooooogggggg wait. I finely gave up.

try the corporation.



http://www.gamestop.com/gs/help/corp_info2.asp

[grlddg]

UPDATE:

Gamestop's District manager called me back! He must have gotten one of mine or your messages! He apologized profusely for the actions of the staff at Garden City and for not getting back sooner. He said the return policy is in place for ppl trying to scam them which he said isn't the case in this situation. He asked me what date I could make it to the Garden store, and told me that he would talk to them, and they will be expecting me. He also gave me his cell phone number in case I had anymore problems.

Apparently the number the store gave me was a different store number, and not the actual one for this guy. He must have gotten the complaint via the website.

Justice is served! Thanks for your calls and help!

[jeezeweeze]

One small step for man ...one giant step for DB member.....LOL

[bgrill]

Originally Posted by grlddg

UPDATE:

Gamestop's District manager called me back! He must have gotten one of mine or your messages! He apologized profusely for the actions of the staff at Garden City and for not getting back sooner. He said the return policy is in place for ppl trying to scam them which he said isn't the case in this situation. He asked me what date I could make it to the Garden store, and told me that he would talk to them, and they will be expecting me. He also gave me his cell phone number in case I had anymore problems.

Apparently the number the store gave me was a different store number, and not the actual one for this guy. He must have gotten the complaint via the website.

Justice is served! Thanks for your calls and help!

That's great news...persistence paid off!!!

[K C Muffin]

Originally Posted by grlddg

UPDATE: Apparently the number the store gave me was a different store number

Go figure!