Bank of the West

[blondemoments]

A few things I've found out about Bank of the West.....

A customer at the business where I work, wrote us a NSF check on an account at Bank of the West, I called the bank after we recieved the returned check to verify if the funds were available now, I was told that they will no longer verify funds and that I would have to call an 800 number. ok fine I called, and punched the buttons on the automated system only to find out, that they CHARGE you to find out if the check will clear, not once, but EVERY time you call hoping that they made a deposit and you'll be able to get the check to clear. I'm thinking the fee was somewhere between 5 and 10 dollars, which doesn't make any difference because if the fee was a nickle it was still ridiculous. I was appalled, but ok, thought I'd just walk the check to the bank and see if they would cash it. which means if your a business they issue you a money order or cashiers check....which they charge you for if there are sufficient funds in that account, NOPE I was told if the check had not been sent through twice that I could not do that.



Another situation....
A friend of mine closed their account with Bank of the West, and he was issued the balance on that account. Months later he receives a notice from them, stating that they overpaid him by dollar and a few odd cents and they want their money.....ok give me a break...your kidding. They have now sent it to the collection agency, whom has sent him a letter saying the account has been handed over to them and they want that money along with interest, which I believe was 2 cents. They have now spent more money on postage, and manpower than they will collect, on what was thier mistake in the first place.......I'd laugh if it was just so stupid.


Sometimes you just have to shake your head and wonder what certain banks will do to collect fees.

[Highwayman]

Originally Posted by blondemoments

.....Sometimes you just have to shake your head and wonder what certain banks will do to collect fees.

Generally anything that they can think up.

[Made in the USA]

A friend of mine opened a checking account at Bank of The West, and they wouldn't let her write a check for over 2 weeks! Her paycheck was written on a local business that has been in DC for 30 years, but they wouldn't let her write checks until they were "sure there was money" there?!! I told her that if it was me, I would find another bank!!

[Tee]

I had an account there at one time. I closed it because they had a computer glitch that caused all of the debits for a two day period to double post. It didn't affect the deposits...just the debits. I noticed the double debits and called it to their attention. I was appalled to learn they were taking a reactive approach instead of being proactive. They knew there was a problem and were waiting to hear from each individual account holder to correct it. I couldn't believe the girl I spoke to admitted that to me. I decided my funds were not safe in that bank and closed my account immediately.

[TexKan]

I remember the double debit thing - knew a few folks that banked there during that time. What a mess - I was told it happened more than once! I'm still a fan of BOA - don't matter where I am - I got a bank. My home bank is still DC - but I haven't been there for 4 years - I get the same service no matter what state I'm in. I have had it with credit unions and "local" banks - if ya get 50 miles away you are just dead in the water or they pound ya with ATM fees! I haven't had a check in 3 years - all debit card - ....... ooooppssss another addiction!!!!

[Army_of_One]

Originally Posted by TexKan

I remember the double debit thing - knew a few folks that banked there during that time. What a mess - I was told it happened more than once! I'm still a fan of BOA - don't matter where I am - I got a bank. My home bank is still DC - but I haven't been there for 4 years - I get the same service no matter what state I'm in. I have had it with credit unions and "local" banks - if ya get 50 miles away you are just dead in the water or they pound ya with ATM fees! I haven't had a check in 3 years - all debit card - ....... ooooppssss another addiction!!!!

Are these the same friendly banks that give back to the community...?

[TexKan]

Yep that would be those - course we aren't talkin millions or the national debt!................. that would be the insurance companines and the oil companies........................ smart ass! Just so ya know my little profit is goin to your local Tball!!!!

[Made in the USA]

BOA is the one Texie that breached your security! By the way the BOA in DC has went 'south'!

[TexKan]

Ya know I don't have enough money to worry bout.......... what do ya mean they went south? They aren't in north dodge anymore?

[Made in the USA]

As in went to "$hit"!!